Fivetran incident
3rd Party: Some itunes_connect Connections Failing Due to Intermittent Apple App Store Connect Reporter Unavailability
Resolved after 1 hour, affecting General Services, on March 22, 2026.
Description: We identified an issue with Apple App Store Connect that caused sync failures due to intermittent unavailability of the App Store Connect Reporter. Timeline: This issue began on 22 March 2026 at 06:17 UTC and was resolved on 22 March 2026 at 07:14 UTC. Cause: The issue was caused by a temporary API failure on the App Store Connect side. Resolution: The App Store Connect Reporter is now available, and syncs are succeeding normally.
Affected components
Update timeline
- identified Mar 22, 2026, 07:40 AM UTC
We identified an issue with the itunes_connect Connections where sync is failing with the "Unknown failure" error.
- resolved Mar 22, 2026, 08:40 AM UTC
Description: We identified an issue with Apple App Store Connect that caused sync failures due to intermittent unavailability of the App Store Connect Reporter. Timeline: This issue began on 22 March 2026 at 06:17 UTC and was resolved on 22 March 2026 at 07:14 UTC. Cause: The issue was caused by a temporary API failure on the App Store Connect side. Resolution: The App Store Connect Reporter is now available, and syncs are succeeding normally.
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