Fivetran incident

3rd Party: Some itunes_connect Connections Failing Due to Intermittent Apple App Store Connect Reporter Unavailability

Minor Resolved View vendor source →

Fivetran experienced a minor incident on March 22, 2026 affecting General Services, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2026, 07:40 AM UTC
Resolved
Mar 22, 2026, 08:40 AM UTC
Duration
1h
Detected by Pingoru
Mar 22, 2026, 07:40 AM UTC

Affected components

General Services

Update timeline

  1. identified Mar 22, 2026, 07:40 AM UTC

    We identified an issue with the itunes_connect Connections where sync is failing with the "Unknown failure" error.

  2. resolved Mar 22, 2026, 08:40 AM UTC

    Description: We identified an issue with Apple App Store Connect that caused sync failures due to intermittent unavailability of the App Store Connect Reporter. Timeline: This issue began on 22 March 2026 at 06:17 UTC and was resolved on 22 March 2026 at 07:14 UTC. Cause: The issue was caused by a temporary API failure on the App Store Connect side. Resolution: The App Store Connect Reporter is now available, and syncs are succeeding normally.