Fivetran incident
3rd Party: Mixpanel connections sync failing with Socket Timeout Error
Resolved on March 24, 2026, affecting Mixpanel.
We have resolved this incident. Description: We identified an issue where multiple Mixpanel connections are failing their sync with a socket timeout error due to an issue on the third-party side. Timeline: Incident Start: 2026-03-23 at 18:50 UTC Incident End: 2026-03-23 at 19:15 UTC Cause: The issue was caused by an intermittent issue on the third-party side. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.
Affected components
Update timeline
- identified Mar 24, 2026, 05:30 AM UTC
The issue has been identified and we are working to resolve it.
- monitoring Mar 24, 2026, 05:30 AM UTC
The issue was caused by an intermittent issue on the third-party side, which was resolved automatically, and we are monitoring the sync.
- resolved Mar 24, 2026, 05:30 AM UTC
We have resolved this incident. Description: We identified an issue where multiple Mixpanel connections are failing their sync with a socket timeout error due to an issue on the third-party side. Timeline: Incident Start: 2026-03-23 at 18:50 UTC Incident End: 2026-03-23 at 19:15 UTC Cause: The issue was caused by an intermittent issue on the third-party side. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.
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