Fivetran: Fivetran REST API Failing with 404 Errors

Update timeline

1. identified Mar 26, 2026, 04:35 AM UTC

   The issue has been identified and we are working to resolve it.

2. identified Mar 26, 2026, 05:47 AM UTC

   We are continuing to investigate the root cause of the issue. Our Engineering team is actively working to identify the underlying problem and will share further updates as more information becomes available. The team is also reviewing recent changes to determine if they may have contributed to the issue.

3. identified Mar 26, 2026, 06:47 AM UTC

   We have identified the root cause of the issue causing 404 errors in the Fivetran REST API and are actively working on a fix. We will continue to share updates as we make progress.

4. monitoring Mar 26, 2026, 07:05 AM UTC

   We have deployed a fix for the issue causing 404 errors in the Fivetran REST API. We will continue to monitor the service to ensure normal operation. If you continue to experience any issues, please reach out to our Support Team.

5. resolved Mar 26, 2026, 08:25 AM UTC

   This incident has been resolved. We have observed that error rates have returned to normal levels, and the service is operating as expected. Incident Summary Description: We identified an issue with the Fivetran REST API that caused certain endpoint calls to fail with a 404 error. Timeline: The issue began on 25/03/2026 at 14:04 UTC and was resolved on 26/03/2026 at 06:55 UTC. Cause: The issue was caused by a recent change on our end. Resolution: The change was reverted, restoring normal API functionality.