Fivetran incident

Fivetran: Few Pipedrive connections are failing with the Null exception.

Resolved after 1 hour 6 minutes, affecting Pipedrive, on March 31, 2026.

resolved Mar 31, 2026, 04:47 PM UTC

Description: We identified an issue affecting the Pipedrive connection, which resulted in syncs failing with Null exception: Cannot invoke "java.time.temporal.Temporal.until(java.time.temporal.Temporal, java.time.temporal.TemporalUnit)" because "startInclusive" is null Timeline: This issue began on March 31, 2026 at 11:06 UTC and was resolved on March 31, 2026 at 16:20 UTC. Cause: A configuration issue impacted existing connections. Resolution: Applied a fix to improve handling and prevent the issue.

Started
Mar 31, 2026, 03:40 PM UTC
Resolved
Mar 31, 2026, 04:47 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 31, 2026, 03:40 PM UTC

Affected components

Pipedrive

Update timeline

  1. identified Mar 31, 2026, 03:40 PM UTC

    The issue has been identified and we are working to resolve it.

  2. monitoring Mar 31, 2026, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 04:47 PM UTC

    Description: We identified an issue affecting the Pipedrive connection, which resulted in syncs failing with Null exception: Cannot invoke "java.time.temporal.Temporal.until(java.time.temporal.Temporal, java.time.temporal.TemporalUnit)" because "startInclusive" is null Timeline: This issue began on March 31, 2026 at 11:06 UTC and was resolved on March 31, 2026 at 16:20 UTC. Cause: A configuration issue impacted existing connections. Resolution: Applied a fix to improve handling and prevent the issue.

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