3rd Party: All Amazon Selling Partner connections are rescheduled due to rate limit changes

Update timeline

1. identified Apr 27, 2026, 08:35 AM UTC

   The issue has been identified and we are working to resolve it.

2. identified Apr 27, 2026, 08:38 AM UTC

   We have observed that all the Amazon Selling Partner connections across Fivetran app, custom app and customer_oauth app are re-scheduling due to the change in rate limits from 3rd party.

3. monitoring Apr 27, 2026, 12:15 PM UTC

   We have implemented a mitigation on our end to temporarily skip the SALES_AND_TRAFFIC_BUSINESS_* tables while we await further updates from the third-party. We will continue to monitor the connections.

4. resolved Apr 27, 2026, 04:00 PM UTC

   This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully. Incident Summary Description: We identified an issue for Amazon Selling Partner connections which resulted in syncs re-scheduling due to the rate limits on the GET_SALES_AND_TRAFFIC_REPORT. Timeline: This issue began on 2026-04-24 at 09:00:00 UTC and was resolved on 2026-04-27 at 14:15:00 UTC. Cause: We are experiencing the rate limits issue from the third party causing our connectors to reschedule for the GET_SALES_AND_TRAFFIC_REPORT. Resolution: A fix has been implemented to skip the tables associated with this report and allowing the connections for a successful sync.