Fivetran incident
3rd Party: Some ServiceTitan connections are intermittently failing with an HTTP 500 Error
Fivetran experienced a minor incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 23, 2026, 07:46 PM UTC
Description: We identified an issue affecting ServiceTitan connectors, which resulted in syncs failing with an HTTP 500 error. Timeline: This issue began on 2026-04-23 at 17:55 UTC and was resolved on 2026-04-23 at 18:34 UTC. Cause: The failures were due to a temporary service outage on ServiceTitan’s end, disrupting sync processes. Resolution: The issue was resolved once ServiceTitan deployed a fix on their end