Fivetran incident

3rd Party: Some ServiceTitan connections are intermittently failing with an HTTP 500 Error

Minor Resolved View vendor source →

Fivetran experienced a minor incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 07:46 PM UTC
Resolved
Apr 23, 2026, 06:00 PM UTC
Duration
Detected by Pingoru
Apr 23, 2026, 07:46 PM UTC

Update timeline

  1. resolved Apr 23, 2026, 07:46 PM UTC

    Description: We identified an issue affecting ServiceTitan connectors, which resulted in syncs failing with an HTTP 500 error. Timeline: This issue began on 2026-04-23 at 17:55 UTC and was resolved on 2026-04-23 at 18:34 UTC. Cause: The failures were due to a temporary service outage on ServiceTitan’s end, disrupting sync processes. Resolution: The issue was resolved once ServiceTitan deployed a fix on their end