Fivetran incident

Fivetran: Some syncs are failing starting at 8AM Pacific time.

Resolved after 2 hours 19 minutes, affecting General Services, on April 23, 2026.

monitoring Apr 23, 2026, 07:00 PM UTC

In the last hour, we have observed sync failure rates drop to normal rates. We are continuing to monitor.

Started
Apr 23, 2026, 05:20 PM UTC
Resolved
Apr 23, 2026, 07:40 PM UTC
Duration
2h 19m
Detected by Pingoru
Apr 23, 2026, 05:20 PM UTC

Affected components

General Services

Update timeline

  1. identified Apr 23, 2026, 05:20 PM UTC

    The issue has been identified and we are working to resolve it.

  2. monitoring Apr 23, 2026, 05:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 23, 2026, 07:00 PM UTC

    In the last hour, we have observed sync failure rates drop to normal rates. We are continuing to monitor.

  4. resolved Apr 23, 2026, 07:40 PM UTC

    We have resolved this incident.

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