Fivetran incident
3rd Party: Google Display & Video 360 connections are failing with "HTTP 502 Bad Gateway" error
Resolved after 6 hours 28 minutes, affecting General Services, on May 26, 2026.
This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully. Incident Summary Description: We identified an issue with Google Display & Video 360 connections, which resulted in syncs failing with an "HTTP 502 Bad Gateway" error. Timeline: This issue began on 2026-05-25 14:56 UTC and was resolved on 2026-05-26 at 04:38 UTC. Cause: The failures were caused by a third-party API side, resulting in HTTP 502 Bad Gateway error responses. There was no Incident reported by Google related to this service on their status page: https://ads.google.com/status/publisher/. Resolution: No action was taken from our end. The issue was resolved on the third-party side, and syncs recovered automatically.
Affected components
Update timeline
- identified May 26, 2026, 03:15 AM UTC
The issue has been identified and we are working to resolve it.
- monitoring May 26, 2026, 07:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 09:44 AM UTC
This incident has been resolved. We have observed that instance rates are returning to normal levels, and affected connections are syncing successfully. Incident Summary Description: We identified an issue with Google Display & Video 360 connections, which resulted in syncs failing with an "HTTP 502 Bad Gateway" error. Timeline: This issue began on 2026-05-25 14:56 UTC and was resolved on 2026-05-26 at 04:38 UTC. Cause: The failures were caused by a third-party API side, resulting in HTTP 502 Bad Gateway error responses. There was no Incident reported by Google related to this service on their status page: https://ads.google.com/status/publisher/. Resolution: No action was taken from our end. The issue was resolved on the third-party side, and syncs recovered automatically.
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