Fivetran incident

3rd Party: Some HubSpot connection syncs are failing with HTTP 500 Internal Server Error and message: "Your HubSpot source is not available at this time. We'll retry the sync later."

Notice Resolved View vendor source →

Fivetran experienced a notice incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:39 PM UTC
Resolved
May 08, 2026, 05:00 PM UTC
Duration
—
Detected by Pingoru
May 08, 2026, 06:39 PM UTC

Update timeline

  1. resolved May 08, 2026, 06:39 PM UTC

    This incident has been resolved. We have observed that success rates are returning to normal levels and affected connections are syncing successfully. Incident Summary Description: We identified an issue with the HubSpot connection, which resulted in syncs failing with "HTTP 500 Internal Server Error" Timeline: This issue began on 8th May 2026 at 04:54 PM UTC and was resolved on 8th May 2026 at 05:16 PM UTC. Cause: The issue was caused by the third-party, users endpoint failing with "HTTP 500 Internal Server Error". HubSpot has also updated their status page, confirming the regional degradation due to the AWS outage. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.