Fivetran incident

3rd Party: Apple App Store Connectors are failing with `Reporter is currently unavailable`

Minor Resolved View vendor source →
Started
Apr 21, 2026, 04:30 AM UTC
Resolved
Apr 21, 2026, 04:41 AM UTC
Duration
10m
Detected by Pingoru
Apr 21, 2026, 04:30 AM UTC

Affected components

General Services

Update timeline

  1. identified Apr 21, 2026, 04:30 AM UTC

    The issue has been identified and we are working to resolve it.

  2. monitoring Apr 21, 2026, 04:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 04:41 AM UTC

    We have resolved this incident. Incident Summary Description: We identified an issue affecting Apple App Store connections, which were failing with the error: “Unknown failure. This request can not be processed right now Reporter is currently unavailable.” Timeline: The issue began on April 20th at 22:45 UTC and was resolved on April 21st at 01:20 UTC. Cause: The sync failure was caused by an intermittent issue on the third-party side. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.

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