Fivetran incident
3rd Party: Apple App Store Connectors are failing with `Reporter is currently unavailable`
Resolved after 10 minutes, affecting General Services, on April 21, 2026.
We have resolved this incident. Incident Summary Description: We identified an issue affecting Apple App Store connections, which were failing with the error: “Unknown failure. This request can not be processed right now Reporter is currently unavailable.” Timeline: The issue began on April 20th at 22:45 UTC and was resolved on April 21st at 01:20 UTC. Cause: The sync failure was caused by an intermittent issue on the third-party side. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.
Affected components
Update timeline
- identified Apr 21, 2026, 04:30 AM UTC
The issue has been identified and we are working to resolve it.
- monitoring Apr 21, 2026, 04:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 04:41 AM UTC
We have resolved this incident. Incident Summary Description: We identified an issue affecting Apple App Store connections, which were failing with the error: “Unknown failure. This request can not be processed right now Reporter is currently unavailable.” Timeline: The issue began on April 20th at 22:45 UTC and was resolved on April 21st at 01:20 UTC. Cause: The sync failure was caused by an intermittent issue on the third-party side. Resolution: The issue was automatically resolved from the third-party side without any intervention from the Fivetran end.
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