Fivetran incident
Fivetran: The Connector SDK Connection state not advancing
Resolved after 3 hours 31 minutes, affecting Connector SDK, on May 4, 2026.
This incident has been resolved. Incident Summary Description: We identified an issue where the connector SDK connection state is not advancing, resulting in the same data sync for the last few days. Timeline: This issue began on April 29, 2026, at 02:08 UTC and was resolved on May 4, 2026, at 13:00 UTC Cause: A recent code change caused the issue. Resolution: Reverted the changes to resolve the issue.
Affected components
Update timeline
- identified May 04, 2026, 09:35 AM UTC
The issue has been identified and we are working to resolve it.
- identified May 04, 2026, 09:55 AM UTC
We have identified the root cause and are working on the fix.
- identified May 04, 2026, 11:21 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 04, 2026, 12:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 01:07 PM UTC
This incident has been resolved. Incident Summary Description: We identified an issue where the connector SDK connection state is not advancing, resulting in the same data sync for the last few days. Timeline: This issue began on April 29, 2026, at 02:08 UTC and was resolved on May 4, 2026, at 13:00 UTC Cause: A recent code change caused the issue. Resolution: Reverted the changes to resolve the issue.
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