Fivetran incident

Fivetran: The Connector SDK Connection state not advancing

Minor Resolved View vendor source →

Fivetran experienced a minor incident on May 4, 2026 affecting Connector SDK, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:35 AM UTC
Resolved
May 04, 2026, 01:07 PM UTC
Duration
3h 31m
Detected by Pingoru
May 04, 2026, 09:35 AM UTC

Affected components

Connector SDK

Update timeline

  1. identified May 04, 2026, 09:35 AM UTC

    The issue has been identified and we are working to resolve it.

  2. identified May 04, 2026, 09:55 AM UTC

    We have identified the root cause and are working on the fix.

  3. identified May 04, 2026, 11:21 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 04, 2026, 12:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 04, 2026, 01:07 PM UTC

    This incident has been resolved. Incident Summary Description: We identified an issue where the connector SDK connection state is not advancing, resulting in the same data sync for the last few days. Timeline: This issue began on April 29, 2026, at 02:08 UTC and was resolved on May 4, 2026, at 13:00 UTC Cause: A recent code change caused the issue. Resolution: Reverted the changes to resolve the issue.