What is Five9's uptime?

Over the last 90 days, Five9 reported 88.89% uptime on its official status page. That figure is calculated from the public incident timeline at https://www.five9.com/trust/system-status — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Five9's uptime history rolling forward in real time.

Has Five9 had outages in 2026?

Yes — Five9 has had 1 incident reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Five9 outage?

The most recent Five9 incident was "Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem", which started on June 9, 2026 and was resolved on July 28, 2026. Pingoru captured this directly from https://www.five9.com/trust/system-status. See the full incident card above for affected components and the update timeline.

How often does Five9 have outages?

Based on the last 90 days, Five9 averages 0.3 reported incident per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Five9's status page?

Five9's official status page is https://www.five9.com/trust/system-status. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Five9 down right now?

Five9 has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Five9 reports a change. Current status is based on 0 tracked services.

How does Pingoru know if Five9 is down?

We read https://www.five9.com/trust/system-status directly, using Five9's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Five9 has an outage?

Create a free Pingoru account and add Five9 as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Five9's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Five9 incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Five9 issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Five9 status?

We use Five9's own status page at https://www.five9.com/trust/system-status and cross-reference their homepage (https://www.five9.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Five9 is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Five9 down?

Last checked 1m ago

Current status

Five9 has degraded performance

10 active incidents: Beyond Monitoring & Coaching: Unlocking New Value From AQM, Stopping Fraud Before It Stops You: How Financial Services… · +8 more

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Official status page: https://www.five9.com/trust/system-status · Polled every 5 minutes · 0 components tracked

Five9 is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time Five9 status, recent outages, and incident history — pulled directly from Five9's official status page at https://www.five9.com/trust/system-status every 5 minutes. Pingoru tracks 0 Five9 services and has captured 11 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Five9 reports a new incident — free for 5 monitors, no credit card.

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Five9 uptime 88.89% uptime · past 90 days

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Active incidents 10

Beyond Monitoring & Coaching: Unlocking New Value From AQM

Ongoing ● 12h 54m

Started Jul 30, 2026, 02:40 PM UTC
Timeline · 1 update
- monitoring · Jul 30, 2026, 02:40 PM UTC
  
  Beyond Monitoring & Coaching: Unlocking New Value From AQM jhernandez Thu, 07/30/2026 - 07:40 Image Donna Fluss President, DMG Consulting LLC Image Tim Richter Senior Director, Product Marketing, Five9 Discover how Automated Quality Management (AQM) is revolutionizing the contact center, moving far beyond traditional monitoring and coaching. This webinar explores how to leverage generative AI to unlock new value. You will learn how AQM can drive deep signal monitoring, influence routing and real-time guidance, and of course, enable more effective coaching. Join us to see how AQM will improve agent effectiveness, enhance customer and employee experiences (CX/EX), and deliver a strong return on investment. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-NAM-ACS-DMG-AQM-Webinar Zoom 986 4265 7965 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, September 10, 2026 - 10:00 am PT Webinars List Hide Date/Time 0
Latest: Beyond Monitoring & Coaching: Unlocking New Value From AQM jhernandez Thu, 07/30/2026 - 07:40 Image Donna Fluss President, DMG Consulting LLC Image Tim Richter Senior Director, Pro…
Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight

Ongoing ● 23d 13h

Started Jul 07, 2026, 02:19 PM UTC
Timeline · 1 update
- monitoring · Jul 07, 2026, 02:19 PM UTC
  
  Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight jhernandez Tue, 07/07/2026 - 07:19 Image Manu Yegnaraman Enterprise Account Director, Five9 Image Blair Pleasant President & Principal Analyst, COMMfusion Join COMMfusion's Blair Pleasant and Five9’s Manu Yegnaraman, as they will examine where financial institutions are struggling with outbound fraud communications, how modern engagement strategies can help close the gap between fraud detection and customer notification, and how Five9 Advanced Campaign Manager (ACM) helps financial institutions automate proactive fraud communications across voice, SMS, email, and mobile channels while supporting compliance requirements and improving customer engagement. What You'll Learn Why the detection-to-notification gap has become a major business risk The most common breakdowns in outbound fraud communications How leading institutions are addressing customer trust and scam concerns Best practices for scaling fraud notifications while maintaining compliance How automation and omnichannel engagement can improve fraud response and customer experience Fraud detection identifies the threat, while timely communication helps stop the damage. The financial organizations that excel at both will be best positioned to reduce losses, strengthen customer trust, and stay ahead of an increasingly sophisticated fraud landscape. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-NAM-ACS-Stopping-Fraud-Webinar Folloze 246974 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Wednesday, August 5, 2026 - 9:00 am PT Webinars List Hide Date/Time 0
Latest: Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight jhernandez Tue, 07/07/2026 - 07:19 Image Manu Yegnaraman Enterprise Account Director, Five9…
No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access

Ongoing ● 24d 10h

Started Jul 06, 2026, 05:29 PM UTC
Timeline · 1 update
- monitoring · Jul 06, 2026, 05:29 PM UTC
  
  No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access jhernandez Mon, 07/06/2026 - 10:29 Image Roni Jamesmeyer Director of Industry Marketing, Five9 Image Blair Pleasant President & Principal Analyst, COMMfusion Image Javi Ramirez Partner Dev Director, Five9 Patient access is the front door to your health system — and for too many patients and staff, it's still stuck. Disconnected systems, manual handoffs, and siloed workflows create friction that costs health systems time, money, and patient trust. Five9 Epic Fusion changes that. Join Roni Jamesmeyer, Director of Industry Marketing at Five9, and Javi Ramirez, a key architect of the Five9 Fusion platform, for a candid conversation moderated by industry analyst Blair Pleasant on how health systems are eliminating patient access friction — right now. You'll learn how the Epic API Adapter connects your contact center agents directly to Epic workflows, how the Epic Orchestrator enables AI-powered self- service that patients actually complete, and how Five9 is helping health systems close the referral loop faster than ever. Walk away with a clear picture of what’s possible – and what’s next Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-US-AS-No-More-Friction-Epic-Webinar Folloze 246975 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Monday, August 3, 2026 - 9:00 am PT Webinars List Hide Date/Time 0
Latest: No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access jhernandez Mon, 07/06/2026 - 10:29 Image Roni Jamesmeyer Director of Industry Marketing, Five9 Imag…
Five9 Voice AI Agents: What's New, How It Works, and What It Means for Your Customers

Ongoing ● 29d 13h

Started Jul 01, 2026, 01:57 PM UTC
Timeline · 1 update
- monitoring · Jul 01, 2026, 01:57 PM UTC
  
  Introducing Five9 AI Agents: The Future of Intelligent Customer Engagement jhernandez Wed, 07/01/2026 - 06:57 Image Sarika Prasad Director, Product Marketing, Five9 Join us for an exclusive Five9 Amplify partner webinar as we introduce Five9 AI Agents, our newest innovation designed to transform customer engagement with intelligent, AI-powered automation. Learn what AI Agents are, the business challenges they solve, and how they complement human agents to deliver faster resolutions, personalized experiences, and greater operational efficiency. This session will provide partners with an exclusive look at the technology, ideal use cases, key differentiators, and positioning guidance to help you confidently discuss Five9 AI Agents with customers. This session promises to leave attendees with the knowledge and tools needed to capitalize on this exciting new opportunity. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-NAM-AP-Partner-Amplify-August-20-Webinar Zoom 927 1929 5440 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, August 20, 2026 - 9:00 am PT Webinars List Hide Date/Time 0
Latest: Introducing Five9 AI Agents: The Future of Intelligent Customer Engagement jhernandez Wed, 07/01/2026 - 06:57 Image Sarika Prasad Director, Product Marketing, Five9 Join us for an …
2026 CX AI Playbook: Strategic Outlook and Investment Properties

Ongoing ● 55d 8h

Started Jun 05, 2026, 06:54 PM UTC
Timeline · 1 update
- monitoring · Jun 05, 2026, 06:54 PM UTC
  
  2026 CX AI Playbook: Strategic Outlook and Investment Properties jhernandez Fri, 06/05/2026 - 11:54 Image Donna Fluss Owner, DMG Consulting LLC Image Jonathan Rosenberg CTO, Five9 Customer expectations are shifting fast and the technology required to meet them is evolving even faster. In this strategic webinar with Donna Fluss and Jonathan Rosenberg, we’ll dive into the exclusive findings from the newly released 2026 CX AI Playbook. The mandate is clear: AI is fundamentally redefining the customer experience, and the future belongs to brands that are ready to modernize. In this session, we’ll explore how forward-thinking organizations are investing in AI, automation, analytics, and orchestration to enable customers to experience The New CX through highly connected, personalized journeys. You’ll learn how to: Navigate the top CX AI investment priorities that will define enterprise strategies in 2026 Modernize your contact center operations to deliver measurable business outcomes Overcome the key hurdles impacting AI adoption to ensure sustained ROI Harness the emerging trends driving The New CX transformation across industries Expect exclusive benchmark data, expert guidance, and a strategic roadmap you can start building today. Privacy Policy Five9 Only 2026-Q3-NAM-AS-DMG-CX-AI-Playbook-Webinar Zoom 917 7715 8665 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, July 16, 2026 - 10:00 am PT Webinars List Hide Date/Time 0
Latest: 2026 CX AI Playbook: Strategic Outlook and Investment Properties jhernandez Fri, 06/05/2026 - 11:54 Image Donna Fluss Owner, DMG Consulting LLC Image Jonathan Rosenberg CTO, Five9 …

+5 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days

Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem

Resolved 49d 8h

Started Jun 09, 2026, 02:25 PM UTC · Resolved Jul 28, 2026, 10:26 PM UTC
Timeline · 1 update
- monitoring · Jun 09, 2026, 02:25 PM UTC
  
  Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem jhernandez Tue, 06/09/2026 - 07:25 Image Bob Benner Sr Dir, Sys Integrators, Five9 As a Five9 Partner, you are at the forefront of helping organizations deliver exceptional, AI-driven customer experiences. To stay ahead in today’s rapidly evolving CX landscape, deep, seamless integrations are no longer just a nice-to-have, they are the foundation of contact center transformation. Join us on July 28th for the next webinar in our Partner Amplify series where we will provide an update on some of the exciting things we are doing with the Five9 Fusion partner ecosystem. In this session, we will dive into the upcoming innovations and strategic enhancements for our most critical CRM integrations including Salesforce, ServiceNow, and Epic, equipping you with the insights you need to win in the market. Don't miss this opportunity to get a sneak peek at what's next. Register today to secure your spot for July 28th! Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-GLB-AP-Partner-Amplify-July-28-Webinar Zoom 996 4450 0848 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Tuesday, July 28, 2026 - 8:00 am PT Webinars List Hide Date/Time 0
Latest: Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem jhernandez Tue, 06/09/2026 - 07:25 Image Bob Benner Sr Dir, Sys Integrators, Five9 As a Five9 Partner, you a…

See the full Five9 outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 7 incidents View full outage history →

Beyond Monitoring & Coaching: Unlocking New Value From AQM Ongoing

Started Jul 30, 2026, 02:40 PM UTC · ● 12h 54m
Stopping Fraud Before It Stops You: How Financial Services Leaders Are Winning the Fight Ongoing

Started Jul 07, 2026, 02:19 PM UTC · ● 23d 13h
No More Friction: Five9 Epic Fusion and the Future of Intelligent Patient Access Ongoing

Started Jul 06, 2026, 05:29 PM UTC · ● 24d 10h
Five9 Voice AI Agents: What's New, How It Works, and What It Means for Your Customers Ongoing

Started Jul 01, 2026, 01:57 PM UTC · ● 29d 13h
Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem Resolved

Started Jun 09, 2026, 02:25 PM UTC · Resolved Jul 28, 2026, 10:26 PM UTC · 49d 8h
2026 CX AI Playbook: Strategic Outlook and Investment Properties Ongoing

Started Jun 05, 2026, 06:54 PM UTC · ● 55d 8h
Scaling CX for the Holiday Rush at Omaha Steaks Ongoing

Started May 26, 2026, 05:23 PM UTC · ● 65d 10h