What is Five9's uptime?

Over the last 90 days, Five9 reported 88.89% uptime on its official status page. That figure is calculated from the public incident timeline at https://www.five9.com/trust/system-status — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Five9's uptime history rolling forward in real time.

Has Five9 had outages in 2026?

Yes — Five9 has had 1 incident reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Five9 outage?

The most recent Five9 incident was "Creating a Blueprint for Success with AI Insights", which started on March 26, 2026 and was resolved on May 14, 2026. Pingoru captured this directly from https://www.five9.com/trust/system-status. See the full incident card above for affected components and the update timeline.

How often does Five9 have outages?

Based on the last 90 days, Five9 averages 0.3 reported incident per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Five9's status page?

Five9's official status page is https://www.five9.com/trust/system-status. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Five9 down right now?

Five9 has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Five9 reports a change. Current status is based on 0 tracked services.

How does Pingoru know if Five9 is down?

We read https://www.five9.com/trust/system-status directly, using Five9's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Five9 has an outage?

Create a free Pingoru account and add Five9 as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Five9's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Five9 incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Five9 issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Five9 status?

We use Five9's own status page at https://www.five9.com/trust/system-status and cross-reference their homepage (https://www.five9.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Five9 is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Five9 down?

Last checked 6m ago

Current status

Five9 has degraded performance

10 active incidents: Winning with Five9 Fusion: Expanding Your Footprint in the…, 2026 CX AI Playbook: Strategic Outlook and Investment Prope… · +8 more

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Official status page: https://www.five9.com/trust/system-status · Polled every 5 minutes · 0 components tracked

Five9 is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.

Real-time Five9 status, recent outages, and incident history — pulled directly from Five9's official status page at https://www.five9.com/trust/system-status every 5 minutes. Pingoru tracks 0 Five9 services and has captured 11 incidents in the last 90 days (88.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Five9 reports a new incident — free for 5 monitors, no credit card.

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Five9 uptime 88.89% uptime · past 90 days

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Active incidents 10

Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem

Ongoing ● 4d 4h

Started Jun 09, 2026, 02:25 PM UTC
Timeline · 1 update
- monitoring · Jun 09, 2026, 02:25 PM UTC
  
  Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem jhernandez Tue, 06/09/2026 - 07:25 Image Bob Benner Sr Dir, Sys Integrators, Five9 As a Five9 Partner, you are at the forefront of helping organizations deliver exceptional, AI-driven customer experiences. To stay ahead in today’s rapidly evolving CX landscape, deep, seamless integrations are no longer just a nice-to-have, they are the foundation of contact center transformation. Join us on July 28th for the next webinar in our Partner Amplify series where we will provide an update on some of the exciting things we are doing with the Five9 Fusion partner ecosystem. In this session, we will dive into the upcoming innovations and strategic enhancements for our most critical CRM integrations including Salesforce, ServiceNow, and Epic, equipping you with the insights you need to win in the market. Don't miss this opportunity to get a sneak peek at what's next. Register today to secure your spot for July 28th! Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-GLB-AP-Partner-Amplify-July-28-Webinar Zoom 996 4450 0848 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Tuesday, July 28, 2026 - 8:00 am PT Webinars List Hide Date/Time 0
Latest: Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem jhernandez Tue, 06/09/2026 - 07:25 Image Bob Benner Sr Dir, Sys Integrators, Five9 As a Five9 Partner, you a…
2026 CX AI Playbook: Strategic Outlook and Investment Properties

Ongoing ● 8d

Started Jun 05, 2026, 06:54 PM UTC
Timeline · 1 update
- monitoring · Jun 05, 2026, 06:54 PM UTC
  
  2026 CX AI Playbook: Strategic Outlook and Investment Properties jhernandez Fri, 06/05/2026 - 11:54 Image Donna Fluss Owner, DMG Consulting LLC Image Jonathan Rosenberg CTO, Five9 Customer expectations are shifting fast and the technology required to meet them is evolving even faster. In this strategic webinar with Donna Fluss and Jonathan Rosenberg, we’ll dive into the exclusive findings from the newly released 2026 CX AI Playbook. The mandate is clear: AI is fundamentally redefining the customer experience, and the future belongs to brands that are ready to modernize. In this session, we’ll explore how forward-thinking organizations are investing in AI, automation, analytics, and orchestration to enable customers to experience The New CX through highly connected, personalized journeys. You’ll learn how to: Navigate the top CX AI investment priorities that will define enterprise strategies in 2026 Modernize your contact center operations to deliver measurable business outcomes Overcome the key hurdles impacting AI adoption to ensure sustained ROI Harness the emerging trends driving The New CX transformation across industries Expect exclusive benchmark data, expert guidance, and a strategic roadmap you can start building today. Privacy Policy Five9 Only 2026-Q3-NAM-AS-DMG-CX-AI-Playbook-Webinar Zoom 917 7715 8665 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, July 16, 2026 - 10:00 am PT Webinars List Hide Date/Time 0
Latest: 2026 CX AI Playbook: Strategic Outlook and Investment Properties jhernandez Fri, 06/05/2026 - 11:54 Image Donna Fluss Owner, DMG Consulting LLC Image Jonathan Rosenberg CTO, Five9 …
Scaling CX for the Holiday Rush at Omaha Steaks

Ongoing ● 18d 1h

Started May 26, 2026, 05:23 PM UTC
Timeline · 1 update
- monitoring · May 26, 2026, 05:23 PM UTC
  
  Scaling CX for the Holiday Rush at Omaha Steaks jhernandez Tue, 05/26/2026 - 10:23 Image Grant Young Senior Manger CEC Operations, Omaha Steaks Image Julie LeWarne Director Customer Experience Marketing, Five9 In this Winner Spotlight, Grant Young shares how Omaha Steaks transformed their contact center operations to support massive seasonal demand while protecting the premium customer experience their brand is known for. Learn how Omaha Steaks partnered with to enable remote seasonal staffing, streamline secure payment experiences with AI-powered automation, and dramatically improve service levels during peak holiday periods. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q3-NAM-ACS-CX-Award-Omaha-Steaks-Webinar Folloze 244248 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, July 9, 2026 - 10:00 am PT Webinars List Hide Date/Time 0
Latest: Scaling CX for the Holiday Rush at Omaha Steaks jhernandez Tue, 05/26/2026 - 10:23 Image Grant Young Senior Manger CEC Operations, Omaha Steaks Image Julie LeWarne Director Custome…
Empowering Performance: Autonomy, Accountability, & Flexible Work

Ongoing ● 44d 4h

Started Apr 30, 2026, 02:37 PM UTC
Timeline · 1 update
- monitoring · Apr 30, 2026, 02:37 PM UTC
  
  Empowering Performance: Autonomy, Accountability, & Flexible Work jhernandez Thu, 04/30/2026 - 07:37 Image Kat Worman Sr ENT Solution Consult, Five9 Image Millicent McIntyre Senior Director, Buyer Services, IAA Engaged employees start with empowered mindsets. When individuals take ownership of their development, they become more invested in their role and the organization’s success. Join Millie McIntyre, Sr. Director of Buyer Services at IAA, to explore how autonomy, accountability, and flexible scheduling drive engagement, elevate performance, and build trust. Leave with practical strategies to encourage self-management, support professional growth, and design work models that empower employees to thrive. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q2-US-ACS-Empowering-Performance-Webinar Zoom 986 0306 2881 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, June 18, 2026 - 9:00 am PT Webinars List Hide Date/Time 0
Latest: Empowering Performance: Autonomy, Accountability, & Flexible Work jhernandez Thu, 04/30/2026 - 07:37 Image Kat Worman Sr ENT Solution Consult, Five9 Image Millicent McIntyre Senior…
AI at the Moment of Experience

Ongoing ● 50d 5h

Started Apr 24, 2026, 01:41 PM UTC
Timeline · 1 update
- monitoring · Apr 24, 2026, 01:41 PM UTC
  
  AI at the Moment of Experience jhernandez Fri, 04/24/2026 - 06:41 Image Anthony Sorensen SVP, CIO, Five9 Image Anna Baird Independent Advisor, Cocoon Advisory Limited As AI adoption accelerates, enterprises are moving beyond experimentation and focusing on applying AI where it matters most, at the moment of customer interaction. This event will explore how organizations are using AI to improve decision-making, enhance customer experience, and drive operational efficiency in real time. This executive-level virtual fireside chat will feature Anna Baird and Five9 CIO Tony Sorensen in a discussion about how AI is reshaping the way organizations operate and engage customers. The conversation will focus on practical challenges and opportunities, including workforce enablement, adoption, and the translation of AI initiatives into measurable outcomes. The session is designed to provide senior leaders with a clear perspective on what it takes to move from AI strategy to execution, while maintaining a strong focus on the human element of customer engagement. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q2-US-ACS-FM-AI-at-Moment-of-Experience-Webinar Zoom 979 6259 4955 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Thursday, May 28, 2026 - 9:00 am PT Webinars List Hide Date/Time 0
Latest: AI at the Moment of Experience jhernandez Fri, 04/24/2026 - 06:41 Image Anthony Sorensen SVP, CIO, Five9 Image Anna Baird Independent Advisor, Cocoon Advisory Limited As AI adoptio…

+5 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days

Creating a Blueprint for Success with AI Insights

Resolved 48d 21h

Started Mar 26, 2026, 04:33 PM UTC · Resolved May 14, 2026, 01:58 PM UTC
Timeline · 1 update
- monitoring · Mar 26, 2026, 04:33 PM UTC
  
  Creating a Blueprint for Success with AI Insights jhernandez Thu, 03/26/2026 - 09:33 Image Jacob Hendricks Tech Acct Mgr SME, Five9 Image Pam Adorno Sr Technical Account Mgr, Five9 AI Insights is the data analyst who never sleeps. Imagine understanding the topic and sentiment of every call that comes through your contact center. AI Insights ensures that when you make changes, you have the data to ensure those changes stick. AI insights has zero bias and with Gen AI prompting, you can do a deep dive into your calls, getting data on the topics that matter most to you. In this webinar, we will show the AI Insights dashboard and show you the benefits of the data at your fingertips. Privacy Policy Five9 Only Form Headline Register Now Register 2026-Q2-NAM-AC-Creating-a-Blueprint-Webinar Zoom 945 2105 4070 https://www.five9.com/registration/webinar-thank-you?thanks&id=95389 Off Wednesday, May 13, 2026 - 10:00 am PT Webinars List Hide Date/Time 0
Latest: Creating a Blueprint for Success with AI Insights jhernandez Thu, 03/26/2026 - 09:33 Image Jacob Hendricks Tech Acct Mgr SME, Five9 Image Pam Adorno Sr Technical Account Mgr, Five9…

See the full Five9 outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 8 incidents View full outage history →

Winning with Five9 Fusion: Expanding Your Footprint in the CX Ecosystem Ongoing

Started Jun 09, 2026, 02:25 PM UTC · ● 4d 4h
2026 CX AI Playbook: Strategic Outlook and Investment Properties Ongoing

Started Jun 05, 2026, 06:54 PM UTC · ● 8d
Scaling CX for the Holiday Rush at Omaha Steaks Ongoing

Started May 26, 2026, 05:23 PM UTC · ● 18d 1h
Empowering Performance: Autonomy, Accountability, & Flexible Work Ongoing

Started Apr 30, 2026, 02:37 PM UTC · ● 44d 4h
AI at the Moment of Experience Ongoing

Started Apr 24, 2026, 01:41 PM UTC · ● 50d 5h
Quality at Scale: How Gen AI-Powered Quality Management Transforms Every Agent, Every Call, Every Time. Ongoing

Started Apr 08, 2026, 06:47 PM UTC · ● 66d
Creating a Blueprint for Success with AI Insights Resolved

Started Mar 26, 2026, 04:33 PM UTC · Resolved May 14, 2026, 01:58 PM UTC · 48d 21h
The Data-Backed Narrative for AI + CX Success Ongoing

Started Mar 23, 2026, 01:32 PM UTC · ● 82d 5h