Fitabase incident

Fitabase app service down -- underlying Azure provider issue

Resolved after 6 hours 4 minutes, affecting Web App and Fitbit Syncing and 1 more, on February 6, 2020.

monitoring Feb 06, 2020, 01:27 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 06, 2020, 07:23 AM UTC
Resolved
Feb 06, 2020, 01:27 PM UTC
Duration
6h 4m
Detected by Pingoru
Feb 06, 2020, 07:23 AM UTC

Affected components

Web AppFitbit SyncingAPI

Update timeline

  1. investigating Feb 06, 2020, 07:23 AM UTC

    We are currently investigating an app service plan issue hosting Fitabase web services.

  2. monitoring Feb 06, 2020, 01:26 PM UTC

    We've worked through the night with Microsoft engineers to resolve the situation. The backlog of data has mostly caught up and we'll continue to monitor throughout the day.

  3. monitoring Feb 06, 2020, 01:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 06, 2020, 01:27 PM UTC

    This incident has been resolved.

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