Resolved after 6 days 22 hours, affecting Web App and Fitbit Syncing, on April 8, 2024.
Fitbit has resolved the issue and Fitabase is now caught up with data synced during the outage. The Fitbit incident report, for reference: https://status.fitbit.com/incidents/R8RUXFCdUP1jmXtUjDpS
Affected components
Update timeline
- investigating Apr 08, 2024, 05:31 PM UTC
Fitbit is experiencing an issue that is causing degraded performance for their integration and syncing services. Fitabase continues to be available however data availability/data capture may be temporarily delayed. Here is Fitbit's status on the incident. https://status.fitbit.com/incidents/R8RUXFCdUP1jmXtUjDpS
- monitoring Apr 11, 2024, 04:47 PM UTC
Fitbit services continue to experience intermittent latency issues, resulting in temporary delays in data availability. We have been in communication with Fitbit and are monitoring the status of this issue.
- resolved Apr 15, 2024, 04:07 PM UTC
Fitbit has resolved the issue and Fitabase is now caught up with data synced during the outage. The Fitbit incident report, for reference: https://status.fitbit.com/incidents/R8RUXFCdUP1jmXtUjDpS
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