Fitabase incident

Delays in Fitbit data

Resolved after 1 day 1 hour, affecting Fitbit Syncing, on April 9, 2025.

resolved Apr 10, 2025, 09:31 PM UTC

Data processing has been resolved. The issue was specifically with the HRV data set. Other data sets should not have been impacted. All data should sync and be available on Fitabase within the next 24 hours.

Started
Apr 09, 2025, 07:49 PM UTC
Resolved
Apr 10, 2025, 09:31 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 09, 2025, 07:49 PM UTC

Affected components

Fitbit Syncing

Update timeline

  1. monitoring Apr 09, 2025, 07:49 PM UTC

    We are experiencing delays processing Fitbit data. All data has been queued and is now being processed into Fitabase. We will post an update as soon as data capture is caught up.

  2. resolved Apr 10, 2025, 09:31 PM UTC

    Data processing has been resolved. The issue was specifically with the HRV data set. Other data sets should not have been impacted. All data should sync and be available on Fitabase within the next 24 hours.

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