Firmhouse incident

Incidental errors

Minor Resolved View vendor source →

Firmhouse experienced a minor incident on March 28, 2023 affecting Portal and Main Platform and Checkout & Self Service Center and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 10:16 AM UTC
Resolved
Mar 28, 2023, 01:23 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 28, 2023, 10:16 AM UTC

Affected components

Portal and Main PlatformCheckout & Self Service CenterAPI

Update timeline

  1. investigating Mar 28, 2023, 10:16 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 28, 2023, 10:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2023, 01:23 PM UTC

    This incident has been resolved.