Firmhouse incident

Email delivery delay at Mailjet

Notice Resolved View vendor source →

Firmhouse experienced a notice incident on December 11, 2023, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 03:23 PM UTC
Resolved
Dec 11, 2023, 07:28 PM UTC
Duration
4h 5m
Detected by Pingoru
Dec 11, 2023, 03:23 PM UTC

Update timeline

  1. resolved Dec 12, 2023, 08:54 AM UTC

    On Dec 11 between 15:23 and 19:28 UTC, our email provider Mailjet had an issue that caused emails delivery to be delayed. The issue has now been resolved, but it is possible that some customers have received their email with a delay in this timeframe.