Firmhouse experienced a minor incident on June 4, 2024 affecting Portal and Main Platform, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Portal and Main Platform
Update timeline
- identified Jun 04, 2024, 07:04 AM UTC
Recurring order generation has been delayed for some merchants, we've identified the problem and are working on a solution. Our apologies if this caused any inconvenience.
- resolved Jun 04, 2024, 07:54 AM UTC
All orders have been generated, apologies for any caused inconvenience. We're applying measures to prevent this issue in the future.