Firmhouse incident

Email delivery delay

Minor Resolved View vendor source →

Firmhouse experienced a minor incident on August 22, 2024 affecting Mailjet Outgoing SMTP, lasting 16h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 07:14 PM UTC
Resolved
Aug 23, 2024, 11:45 AM UTC
Duration
16h 31m
Detected by Pingoru
Aug 22, 2024, 07:14 PM UTC

Affected components

Mailjet Outgoing SMTP

Update timeline

  1. investigating Aug 22, 2024, 07:14 PM UTC

    We're receiving reports that in some cases, email messages are not (immediately) being delivered. We are investigating the issue.

  2. monitoring Aug 22, 2024, 08:48 PM UTC

    We’re seeing emails being processed as usual and will keep monitoring the situation.

  3. resolved Aug 23, 2024, 11:45 AM UTC

    This incident has been resolved.