Firmhouse incident

Mollie: Payment provider disruption

Minor Resolved View vendor source →

Firmhouse experienced a minor incident on October 18, 2024 affecting Mollie, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 02:39 PM UTC
Resolved
Oct 18, 2024, 06:26 PM UTC
Duration
3h 47m
Detected by Pingoru
Oct 18, 2024, 02:39 PM UTC

Affected components

Mollie

Update timeline

  1. identified Oct 18, 2024, 02:39 PM UTC

    There is an ongoing problem at payment provider Mollie. Because if this requests involving payments may be delayed or not working.

  2. monitoring Oct 18, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2024, 06:26 PM UTC

    This incident has been resolved.