Firezone incident

Partial Relay TURN binding failure

Resolved after 8 hours 51 minutes, affecting Relay Servers, on April 30, 2024.

resolved May 01, 2024, 12:22 AM UTC

This incident has been resolved. Please update your Gateways and Clients to the latest version to resolve.

Started
Apr 30, 2024, 03:30 PM UTC
Resolved
May 01, 2024, 12:22 AM UTC
Duration
8h 51m
Detected by Pingoru
Apr 30, 2024, 03:30 PM UTC

Affected components

Relay Servers

Update timeline

  1. investigating Apr 30, 2024, 03:30 PM UTC

    We are currently investigating reports of lost connectivity for some Clients and Gateways.

  2. investigating Apr 30, 2024, 11:21 PM UTC

    Issue has been identified as an incorrect update in a third party dependency that affects the following published releases: - iOS, macOS 1.0.3 - Android 1.0.1 - Gateway 1.0.1 - Linux client 1.0.1 - Windows client 1.0.1 We will be publishing released binaries shortly.

  3. identified Apr 30, 2024, 11:21 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 01, 2024, 12:22 AM UTC

    This incident has been resolved. Please update your Gateways and Clients to the latest version to resolve.

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