Resolved after 30 minutes, affecting Control Plane API, on February 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Control Plane API
Update timeline
- identified Feb 23, 2026, 12:16 PM UTC
We've received reports that remote IPs for connected clients and gateways are being reported incorrectly, causing some policy conditions to be affected. This is due to a change in how the X-Forwarded-For header value is being populated by our cloud load balancers. We're working on a fix now.
- monitoring Feb 23, 2026, 12:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 12:47 PM UTC
This incident has been resolved.
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