Fireworks incident

Service Degradation for GLM 5.3

Resolved after 5 hours 18 minutes, affecting Serverless (GLM 5.3), on October 12, 2026.

monitoring Oct 12, 2026, 03:01 PM UTC

We have implemented a fix for the performance degradation affecting GLM 5.3 and are monitoring the results.

Started
Oct 12, 2026, 12:48 PM UTC
Resolved
Oct 12, 2026, 06:06 PM UTC
Duration
5h 18m
Detected by Pingoru
Oct 12, 2026, 12:48 PM UTC

Affected components

Serverless (GLM 5.3)

Update timeline

  1. investigating Oct 12, 2026, 12:48 PM UTC

    We are seeing impacted performance for GLM 5.3. We are actively investigating.

  2. monitoring Oct 12, 2026, 03:01 PM UTC

    We have implemented a fix for the performance degradation affecting GLM 5.3 and are monitoring the results.

  3. resolved Oct 12, 2026, 06:06 PM UTC

    We've resolved the incident and the affected service is now operational.

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