Fireworks incident

CSP outage affecting multiple serverless models

Resolved after 1 hour 53 minutes, affecting Serverless (GLM 5.3 Flash) and Serverless (GLM 5.3 Flash US) and 1 more, on October 14, 2026.

resolved Oct 15, 2026, 01:53 AM UTC

Service has been restored for all affected serverless models. This incident is resolved.

Started
Oct 14, 2026, 11:06 PM UTC
Resolved
Oct 15, 2026, 12:59 AM UTC
Duration
1h 53m
Detected by Pingoru
Oct 14, 2026, 11:06 PM UTC

Affected components

Serverless (GLM 5.3 Flash)Serverless (GLM 5.3 Flash US)Serverless (GLM 5.3)Serverless (GLM 5.3 Fast)Serverless (GLM 5.3 US)Serverless (Ember-1)Serverless (Kimi K3 US)Serverless (Kimi K3 Fast)Serverless (Kimi K3)Serverless (Qwen 3.8 Max)

Update timeline

  1. investigating Oct 14, 2026, 11:06 PM UTC

    We are experiencing a cloud service provider (CSP) outage affecting multiple serverless models. Requests to affected models may fail. We are investigating the impact.

  2. monitoring Oct 14, 2026, 11:15 PM UTC

    Error rates for affected serverless models are beginning to recover. We are monitoring the recovery; some requests may still fail.

  3. monitoring Oct 15, 2026, 12:59 AM UTC

    We are starting to see recovery across the board. We are continuing to actively monitor the situation.

  4. resolved Oct 15, 2026, 01:53 AM UTC

    Service has been restored for all affected serverless models. This incident is resolved.

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