FireNet incident

Nationwide Intermittent Outages

Resolved after 1 hour 20 minutes, affecting Metro Ethernet - Fibre and NBN, on June 12, 2026.

resolved Jun 12, 2026, 02:14 AM UTC

The upstream carrier has confirmed changes made during upgrades last night have been successfully rolled back and network is operational. If you are still experiencing issues please reach out to our support team. Thank you

Started
Jun 12, 2026, 12:53 AM UTC
Resolved
Jun 12, 2026, 02:14 AM UTC
Duration
1h 20m
Detected by Pingoru
Jun 12, 2026, 12:53 AM UTC

Affected components

Metro Ethernet - FibreNBN

Update timeline

  1. investigating Jun 12, 2026, 12:53 AM UTC

    Intermittent outages are occurring on one of our upstream carrier network infrastructure, affecting some services nation-wide. Our upstream carrier (Vocus/AAPT) are currently working on the issue with urgency. We apologise for the inconvenience caused.

  2. resolved Jun 12, 2026, 02:14 AM UTC

    The upstream carrier has confirmed changes made during upgrades last night have been successfully rolled back and network is operational. If you are still experiencing issues please reach out to our support team. Thank you

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