FireNet experienced a notice incident on June 12, 2026 affecting Metro Ethernet - Fibre and NBN, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Metro Ethernet - FibreNBN
Update timeline
- investigating Jun 12, 2026, 12:53 AM UTC
Intermittent outages are occurring on one of our upstream carrier network infrastructure, affecting some services nation-wide. Our upstream carrier (Vocus/AAPT) are currently working on the issue with urgency. We apologise for the inconvenience caused.
- resolved Jun 12, 2026, 02:14 AM UTC
The upstream carrier has confirmed changes made during upgrades last night have been successfully rolled back and network is operational. If you are still experiencing issues please reach out to our support team. Thank you