Mozilla incident

Phone Calls and Text Messages Not Working

Resolved after 3 hours 44 minutes, affecting Relay, on January 2, 2025.

resolved Jan 02, 2025, 08:26 PM UTC

Jan 2, 20:26 UTC Resolved - This incident has been resolved. Jan 2, 16:42 UTC Investigating - We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

Started
Jan 02, 2025, 04:42 PM UTC
Resolved
Jan 02, 2025, 08:26 PM UTC
Duration
3h 44m
Detected by Pingoru
Jan 02, 2025, 04:42 PM UTC

Affected components

Relay

Update timeline

  1. investigating Jan 02, 2025, 04:42 PM UTC

    We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

  2. resolved Jan 02, 2025, 08:26 PM UTC

    Jan 2, 20:26 UTC Resolved - This incident has been resolved. Jan 2, 16:42 UTC Investigating - We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

  3. resolved Jan 02, 2025, 08:26 PM UTC

    This incident has been resolved.

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