Fireblocks incident

FB562U: Degraded Performance in Transaction Processing

Resolved after 50 minutes, affecting Transactions engine, on October 28, 2026.

monitoring Oct 28, 2026, 05:04 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 28, 2026, 04:18 PM UTC
Resolved
Oct 28, 2026, 05:09 PM UTC
Duration
50m
Detected by Pingoru
Oct 28, 2026, 04:18 PM UTC

Affected components

Transactions engine

Update timeline

  1. investigating Oct 28, 2026, 04:57 PM UTC

    We are currently investigating sporadic instances of transactions stuck in PENDING_AML_SCREENING and SUBMITTED on the platform.

  2. identified Oct 28, 2026, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 28, 2026, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 28, 2026, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 28, 2026, 05:04 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 28, 2026, 05:11 PM UTC

    This incident has been resolved.

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