Finnish Trust Network incident

IN Groupe is currently working to resolve the incident

Notice Resolved View vendor source →

Finnish Trust Network experienced a notice incident on April 24, 2026 affecting DocArc, lasting 17d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 01:27 PM UTC
Resolved
May 12, 2026, 07:54 AM UTC
Duration
17d 18h
Detected by Pingoru
Apr 24, 2026, 01:27 PM UTC

Affected components

DocArc

Update timeline

  1. identified Apr 24, 2026, 01:27 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using E-Archive DocArc. DESCRIPTION: E-Archive DocArc services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Apr 24, 2026, 01:28 PM UTC

    Internal ref. INC0906954

  3. monitoring Apr 27, 2026, 12:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2026, 07:54 AM UTC

    This incident has been resolved.