Fini AI incident

Elevated Errors in Intercom Integration

Minor Resolved View vendor source →

Fini AI experienced a minor incident on January 18, 2025 affecting Chat Integrations with CRMs, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2025, 04:36 PM UTC
Resolved
Jan 18, 2025, 04:51 PM UTC
Duration
14m
Detected by Pingoru
Jan 18, 2025, 04:36 PM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Jan 18, 2025, 04:36 PM UTC

    Elevated Errors in Intercom Integration

  2. monitoring Jan 18, 2025, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 18, 2025, 04:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 18, 2025, 04:51 PM UTC

    This incident has been resolved.