Fini AI incident

Elevated Errors in Livechat Integration

Major Resolved View vendor source →

Fini AI experienced a major incident on January 25, 2025 affecting Chat Integrations with CRMs, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2025, 04:10 PM UTC
Resolved
Jan 26, 2025, 12:11 AM UTC
Duration
8h
Detected by Pingoru
Jan 25, 2025, 04:10 PM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Jan 25, 2025, 04:10 PM UTC

    Elevated Errors in Livechat Integration

  2. resolved Jan 26, 2025, 12:11 AM UTC

    This incident has been resolved.