Fini AI experienced a minor incident on February 25, 2025 affecting Chat Integrations with CRMs, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Chat Integrations with CRMs
Update timeline
- identified Feb 25, 2025, 02:46 PM UTC
Elevated Errors in Intercom Integration
- identified Feb 25, 2025, 02:51 PM UTC
Between 1429 and 1511 UTC Intercom server was experiencing increased error rates and high latencies. Intercom team has resolved it on their end: https://www.intercomstatus.com/us-hosting
- resolved Feb 25, 2025, 02:51 PM UTC
This incident has been resolved.