Fini AI incident

Elevated Errors in Gorgias Integration

Minor Resolved View vendor source →

Fini AI experienced a minor incident on February 27, 2025 affecting Chat Integrations with CRMs, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 12:06 PM UTC
Resolved
Feb 27, 2025, 12:36 PM UTC
Duration
29m
Detected by Pingoru
Feb 27, 2025, 12:06 PM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Feb 27, 2025, 12:06 PM UTC

    Elevated Errors in Gorgias Integration

  2. identified Feb 27, 2025, 12:29 PM UTC

    We have identified the root cause of the problem and have deployed a fix. We will continue to monitor this for the next few hours

  3. resolved Feb 27, 2025, 12:36 PM UTC

    This incident has been resolved.