Fini AI incident

Elevated Errors in Zendesk Integration

Minor Resolved View vendor source →

Fini AI experienced a minor incident on March 14, 2025 affecting Chat Integrations with CRMs, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 07:50 AM UTC
Resolved
Mar 14, 2025, 12:50 PM UTC
Duration
5h
Detected by Pingoru
Mar 14, 2025, 07:50 AM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Mar 14, 2025, 07:50 AM UTC

    Elevated Errors in Zendesk Integration

  2. identified Mar 14, 2025, 12:50 PM UTC

    We have identified the issue and deployed the fix for the same

  3. resolved Mar 14, 2025, 12:50 PM UTC

    This incident has been resolved