Fini AI incident

Elevated Errors in Gorgias Integration

Minor Resolved View vendor source →

Fini AI experienced a minor incident on March 14, 2025 affecting Chat Integrations with CRMs, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 07:48 AM UTC
Resolved
Mar 14, 2025, 12:51 PM UTC
Duration
5h 2m
Detected by Pingoru
Mar 14, 2025, 07:48 AM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Mar 14, 2025, 07:49 AM UTC

    Elevated Errors in Gorgias Integration

  2. identified Mar 14, 2025, 08:07 AM UTC

    We are working towards identifying the root cause of the problem.

  3. resolved Mar 14, 2025, 12:51 PM UTC

    This incident has been resolved