Fini AI incident

Elevated Errors in Intercom Integration

Minor Resolved View vendor source →

Fini AI experienced a minor incident on March 31, 2025 affecting Chat Integrations with CRMs, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 11:04 AM UTC
Resolved
Mar 31, 2025, 11:41 AM UTC
Duration
36m
Detected by Pingoru
Mar 31, 2025, 11:04 AM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Mar 31, 2025, 11:04 AM UTC

    Elevated Errors in Intercom Integration

  2. identified Mar 31, 2025, 11:22 AM UTC

    Issue with Intercom Platform APIs: https://www.intercomstatus.com/eu-hosting/incidents/01JQNXRXP4KRQFDQ0JWNAQD9HJ

  3. monitoring Mar 31, 2025, 11:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2025, 11:41 AM UTC

    This incident has been resolved.