Resolved after 4 hours 36 minutes, on April 5, 2024.
The issue has been identified and affected merchants contacted.
Update timeline
- investigating Apr 05, 2024, 11:45 AM UTC
We are currently investigating this issue.
- investigating Apr 05, 2024, 12:01 PM UTC
There is a issue accessing the Shopify access token affecting some merchants
- monitoring Apr 05, 2024, 03:44 PM UTC
The issue has been identified and affected merchants contacted.
- resolved Apr 05, 2024, 04:22 PM UTC
Continued monitoring to ensure smooth resolution for all merchants.
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