Finale Inventory incident

Database outage

Resolved after 2 hours 16 minutes, on June 29, 2026.

monitoring Jun 29, 2026, 09:30 PM UTC

We are continuing to monitor the database. Integration tasks are still coming online and database load appears to be back to normal.

Started
Jun 29, 2026, 07:34 PM UTC
Resolved
Jun 29, 2026, 09:51 PM UTC
Duration
2h 16m
Detected by Pingoru
Jun 29, 2026, 07:34 PM UTC

Update timeline

  1. identified Jun 29, 2026, 07:34 PM UTC

    We have identified an issue affecting our primary database. We have been working to identify the cause and are working to return the application to a working state.

  2. monitoring Jun 29, 2026, 07:52 PM UTC

    We have reverted all recently shipped code and have turned on integrations. Integrations will come online over the next two hours. We are continuing to monitor our database during that time.

  3. monitoring Jun 29, 2026, 09:30 PM UTC

    We are continuing to monitor the database. Integration tasks are still coming online and database load appears to be back to normal.

  4. resolved Jun 29, 2026, 09:51 PM UTC

    Integration tasks are fully online. This incident should be resolved.

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