Resolved after 1 hour 38 minutes, on June 4, 2023.
Access to Finale inventory is fully restored and automated integration tasks is running at normal speed. For questions, please contact [email protected]
Update timeline
- investigating Jun 04, 2023, 12:52 PM UTC
We are investigating incident with accounts not loading.
- identified Jun 04, 2023, 01:14 PM UTC
We have identified issues with our main database and are working on getting the system back. Access to some accounts is already restored but automated integration tasks are paused. For questions, please contact [email protected]
- monitoring Jun 04, 2023, 01:31 PM UTC
We have restored access to all accounts and are starting automatic integration tasks, which will take up to an hour to be at normal speed. For questions, please contact [email protected]
- resolved Jun 04, 2023, 02:30 PM UTC
Access to Finale inventory is fully restored and automated integration tasks is running at normal speed. For questions, please contact [email protected]
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