Resolved after 1 hour 29 minutes, on June 5, 2023.
We finished deploying the fix and the sales order and purchase order screen should be back to normal for all customers. If you still experience problems please contact support.
Update timeline
- identified Jun 05, 2023, 12:38 PM UTC
At around 3:37am Pacific we deployed a server change that is preventing some users from accessing the sales order and purchase order detail screens. We have identified the problem and are working on a fix that will be deployed in the next hour.
- monitoring Jun 05, 2023, 01:14 PM UTC
We started deploying a fix at 5:49am Pacific that fixes the problem. If you still cannot access the sales or purchase order detail screens, please contact support to have the problem fixed
- resolved Jun 05, 2023, 02:07 PM UTC
We finished deploying the fix and the sales order and purchase order screen should be back to normal for all customers. If you still experience problems please contact support.
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