Finale Inventory experienced a major incident on March 30, 2026, lasting 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 30, 2026, 02:40 PM UTC
We are aware of an authentication issue with the Descartes Global Authentication Portal that is preventing some customers from accessing the Finale Inventory application. These errors are intermittent, so, we suggest to keep trying to login until it succeeds. Our teams are actively working on a fix, and we apologize for the inconvenience.
- resolved Mar 30, 2026, 03:39 PM UTC
Login is resolved for all customers, in case of questions, please submit a ticket to our support team.