Update timeline
- identified Mar 30, 2026, 02:40 PM UTC
We are aware of an authentication issue with the Descartes Global Authentication Portal that is preventing some customers from accessing the Finale Inventory application. These errors are intermittent, so, we suggest to keep trying to login until it succeeds. Our teams are actively working on a fix, and we apologize for the inconvenience.
- resolved Mar 30, 2026, 03:39 PM UTC
Login is resolved for all customers, in case of questions, please submit a ticket to our support team.
Looking to track Finale Inventory downtime and outages?
Pingoru polls Finale Inventory's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Finale Inventory reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Finale Inventory alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Finale Inventory for free
5 free monitors · No credit card required