Resolved after 5 hours 52 minutes, affecting Appservers (WebApp), on May 25, 2026.
All email delivery issues have now been fully resolved. All queued emails have been processed and services are operating normally again. Thank you for your patience while we worked through the issue.
Affected components
Update timeline
- investigating May 25, 2026, 11:46 AM UTC
We are currently experiencing issues with outbound Filemail emails due to problems with one of our sub-providers. As a result, emails such as transfer notifications, verification emails, and other automated messages may be delayed or not delivered. Our team is actively working to resolve the issue as quickly as possible. File transfers themselves are operating normally. We apologize for the inconvenience and will provide another update once the issue has been resolved.
- resolved May 25, 2026, 05:38 PM UTC
All email delivery issues have now been fully resolved. All queued emails have been processed and services are operating normally again. Thank you for your patience while we worked through the issue.
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