Resolved after 1 hour 18 minutes, affecting Payments, on November 6, 2026.
FieldRoutes Payments issues have been successfully resolved and is fully operational. Thank you for your patience as we worked with our 3rd party service provider to get this resolved.
Affected components
Update timeline
- investigating Nov 06, 2026, 05:15 PM UTC
We are aware of an issue impacting FieldRoutes Payments users that is impacting the ability to process payments. We will provide additional updates as they become available.
- identified Nov 06, 2026, 05:22 PM UTC
We are currently investigating an issue with a 3rd party service provider that is impacting FieldRoutes Payments, and users may experience issues processing payments, editing payment details or adding new payment details. We greatly appreciate your patience as we work with our partner to resolve this.
- monitoring Nov 06, 2026, 05:33 PM UTC
The 3rd party service provider has resolved the issue impacting FieldRoutes Payments and services should be back up and running. Our team is currently monitoring the progress to ensure everything continues working as expected.
- resolved Nov 06, 2026, 06:34 PM UTC
FieldRoutes Payments issues have been successfully resolved and is fully operational. Thank you for your patience as we worked with our 3rd party service provider to get this resolved.
Your product runs on more than Fieldroutes
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services