Fieldroutes incident

SMS are unable to be sent out through customer card for some clients

Minor Vendor's status page →

Resolved after 5 hours 6 minutes, affecting Customer Communication - SMS, on August 28, 2023.

identified Aug 28, 2023, 06:55 PM UTC

We are continuing to work on a fix for this issue.

Started
Aug 28, 2023, 06:55 PM UTC
Resolved
Aug 29, 2023, 12:01 AM UTC
Duration
5h 6m
Detected by Pingoru
Aug 28, 2023, 06:55 PM UTC

Affected components

Customer Communication - SMS

Update timeline

  1. identified Aug 28, 2023, 06:55 PM UTC

    The issue has been identified, and we are working towards a fix.

  2. identified Aug 28, 2023, 06:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 29, 2023, 12:01 AM UTC

    This issue has been fixed.

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