Fidel experienced a minor incident on August 13, 2026, lasting 9d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 13, 2026, 08:56 AM UTC
Visa is currently performing planned maintenance on its platform, starting on 13 August and expected to last approximately one week. During this period, settlement processing and related downstream activity, including EPM delivery, may experience delays. No action is required from customers.
- resolved Aug 22, 2026, 01:50 PM UTC
Visa clearing transactions are back on track, with processing times now back to normal.