Fibery incident

Degraded performance in EU region

Resolved after 9 minutes, on August 25, 2026.

resolved Aug 25, 2026, 08:10 AM UTC

Error rates returned to normal at 08:10 UTC. Root cause: an internal background maintenance job coinciding with a spike in write activity overloaded the database. We have reconfigured the maintenance job and deployed an index fix to prevent recurrence..

Started
Aug 25, 2026, 08:01 AM UTC
Resolved
Aug 25, 2026, 08:10 AM UTC
Duration
9m
Detected by Pingoru
Aug 25, 2026, 08:01 AM UTC

Update timeline

  1. identified Aug 25, 2026, 08:01 AM UTC

    We are seeing elevated error rates and slow responses for workspaces in the EU region due to increased database load. US and UK regions are not affected..

  2. resolved Aug 25, 2026, 08:10 AM UTC

    Error rates returned to normal at 08:10 UTC. Root cause: an internal background maintenance job coinciding with a spike in write activity overloaded the database. We have reconfigured the maintenance job and deployed an index fix to prevent recurrence..

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