Resolved after 2 hours, affecting Payments API and SEPA and 1 more, on May 4, 2023.
Fix has been implemented. All services are operational.
Affected components
Update timeline
- investigating May 04, 2023, 03:58 PM UTC
We are currently experiencing issue with one of our providers. Impacted services are listed below. We will provide the next update in 30 min.
- identified May 04, 2023, 04:32 PM UTC
We continue to experience issue with one of our providers. However they have identified the issue and are implementing a fix. Next update will be provided in 1h (or when Incident is resolved, whichever comes first).
- identified May 04, 2023, 05:33 PM UTC
We continue to experience issue with one of our providers. However they have identified the issue and are implementing a fix. Next update will be provided in 1h (or when Incident is resolved, whichever comes first).
- monitoring May 04, 2023, 05:50 PM UTC
Fix has been implemented. All services are operational.
- resolved May 04, 2023, 05:59 PM UTC
The incident has been resolved.
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