Resolved after 1 day 17 hours, affecting Payments API and SEPA and 1 more, on December 16, 2024.
We are continuing to monitor for any further issues.
Affected components
Payments APISEPASEPAPayments DashboardCHAPSCHAPSFaster PaymentsFaster Payments
Update timeline
- investigating Dec 16, 2024, 03:42 PM UTC
One of our providers is currently experiencing issues with processing payments. As a result, EUR and GBP payments might be slightly delayed. We are closely monitoring the situation, and we apologize for any inconvenience. Thank you.
- monitoring Dec 16, 2024, 04:03 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 17, 2024, 11:27 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 18, 2024, 09:30 AM UTC
This incident has been resolved.
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