Fiat Republic incident
Disruption of service: USD Pay-ins and Pay-outs
Resolved after 5 days 21 hours, affecting Payments API and Payments Dashboard and 1 more, on February 20, 2025.
The issue has been identified. Please continue to refrain from making any USD Pay-ins or Pay-outs. Thank you for your cooperation and patience.
Affected components
Update timeline
- investigating Feb 20, 2025, 01:43 PM UTC
Please be advised that we are facing a significant service disruption affecting both USD Pay-ins and Pay-outs. Our team is actively working with our banking provider to resolve this issue as soon as possible. To prevent potential delays, we strongly advise instructing your End Users to refrain from initiating any USD Pay-ins and Pay-outs until the issue is fully resolved, as transactions may be subject to prolonged processing time. We will provide regular updates as we work towards a resolution. We sincerely apologize for the inconvenience caused.
- investigating Feb 20, 2025, 02:02 PM UTC
We are continuing to investigate this issue.
- identified Feb 21, 2025, 09:43 AM UTC
The issue has been identified. Please continue to refrain from making any USD Pay-ins or Pay-outs. Thank you for your cooperation and patience.
- resolved Feb 26, 2025, 11:17 AM UTC
This incident has been resolved.
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