Resolved after 21 minutes, affecting Payments API and SEPA and 1 more, on May 12, 2025.
The issue causing payment processing delays has been fully resolved, and all systems are now operating normally.
Affected components
Update timeline
- identified May 12, 2025, 01:22 PM UTC
We are currently experiencing an issue impacting payment processing, causing some payments to remain in the 'Created' state longer than usual. Our team has identified the root cause and is actively working on implementing a solution. We apologize for any inconvenience and will provide further updates as they become available.
- monitoring May 12, 2025, 01:39 PM UTC
Following the implementation of a fix for the earlier payment processing issue, we are observing positive signs of recovery. Payments that were previously stuck in the 'Created' state are now gradually processing and completing. Our team continues to actively monitor the system performance to ensure a full recovery.
- resolved May 12, 2025, 01:44 PM UTC
The issue causing payment processing delays has been fully resolved, and all systems are now operating normally.
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