Fera Outage History

We’ll be performing scheduled maintenance on our api. During this maintenance window, you may experience temporary api disruptions or delays with operations that depend on the fera api. Your data and existing operations are safe, and we do not expect any data loss. We’ll be monitoring the system throughout the maintenance and will work to restore full availability as quickly as possible.

We are performing planned production maintenance to improve deployment reliability. Services are expected to remain available, but some requests may experience brief delays or intermittent errors while API nodes are rotated and application updates are applied. We are monitoring the system throughout the maintenance window and will post another update when verification is complete.

controlled maintenance has resumed. More updates to come soon.

We are performing planned maintenance to improve deployment reliability. The Fera Management Portal may be briefly unavailable or slower while the service restarts. Storefront widgets and APIs are expected to remain available. No action is required. We will post an update when maintenance is complete.

We’re performing maintenance on www.fera.ai to improve server stability. You may experience a brief interruption while this work is being completed. Production is currently healthy, and no action is required. We’ll update this page once the maintenance is complete.

We are currently experiencing intermittent connectivity issues affecting parts of the Fera application, which may result in errors such as "Something went wrong" or data failing to load. Our investigation indicates the issue is related to degraded load balancer services from our infrastructure provider following a maintenance event earlier today. We have implemented temporary mitigations and are actively monitoring the platform while working with our provider to fully resolve the issue. We apologize for any inconvenience and will provide further updates as more information becomes available.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We’re currently upgrading our servers and enhancing security to better protect you and your customers. Fera will be temporarily unavailable for the next 30 minutes while we complete these improvements. We appreciate your patience and will have everything back up as quickly as possible.

Our team has identified the issue and is actively working with our service provider to resolve it as quickly as possible. We will keep you updated, and we truly appreciate your patience.

What's Happening: We're upgrading our infrastructure to improve performance and reliability. This includes database optimization, worker infrastructure improvements, and framework updates. What This Means: - Platform will be in maintenance mode during the upgrade (partial or complete outage) - Review collection will pause temporarily - All data remains safe and secure - Automatic resume after completion Benefits: - ⚡ Faster review/order processing - 🛡️ Better reliability - 📈 Improved performance